What sort of services do you offer?
We offer Event Planning, Event Designing, Event Management, Event Coordination, décor and florals.
How many weddings/events will you be tending to on the day of my wedding?
You will have our full attention on your wedding/event day. You, your wedding/event, and your guests will be our one and only priority.
The venue has a coordinator; do I need a wedding planner?
A Venue Coordinator assists all couples getting married at their venue. Some venues have multiple weddings on the same day, and their Coordinator must tend to all of them. Your Wedding Planner is focused exclusively on your wedding details and needs.
Are you willing to step in as our advocate, conveying our vision, desires, event needs and challenges to pros when we can’t?
Yes! Our goal is to turn your dream into reality, making your needs our top priority. This is the reason we collaborate with a select group of vendors with whom we have built long-standing relationships, all of whom are among the best in their field.
Do you do destination weddings?
Yes, our team travels nationally and internationally. We also plan weddings for military couples who are stationed away from home.
How many meetings will we have, and do you come with us to all of our relevant meetings? How will we communicate, and how often? Is your staff bilingual?
We are happy to meet and communicate with you as frequently as you prefer, whether in person or via phone, text, or email. Our bilingual staff promptly return messages, and we follow up all conversations with emailed summary notes to ensure clarity of communication. The majority of our team speaks two or more languages, primarily English and Spanish.
How many people on your staff will be at the wedding?
Our team consists of planners, designers, decorators, stylists, coordinators, event assistants, and setup and tear down crews. We will inform you about ‘the day-of’ crew size no less than 30 days prior to your wedding.
Do you charge an initial consultation fee?
We do not charge for an initial consultation. Initial consultations typically last around 30 minutes on average.
What happens if you have an emergency and are unable to be there on the day of the wedding?
Each team member assigned to your wedding has a backup team member that serves as a silent part of your wedding planning. The backup is copied on all communication starting months ahead of time to ensure that in the event of an emergency, your wedding is fully and expertly covered.
Elisa has designed a 5-tier continuity plan in place for the unlikely event that she, her business partner, or the entire team have an emergency on your wedding/event day. This plan includes subcontracting with two Full Planning companies: All For You Events & Designs (Tasha Wells) and Krystal Reese Events (Krystal Reese). Elisa attended Designing School with Tasha and Krystal, and their businesses back each other up.
When you hire Exceptional Events by Elisa, you hire three planning teams!
What additional event services do you offer?
We proudly offer Event Planning, Event Designing, Wedding Coordination/Event Management, and Event Décor. You are welcome to inquire about additional services or customized packages that may suit your needs. We are here to create the perfect event for you!
How do payments work?
A non-refundable retainer is required at your contract signing. Our Full Planning services are charged on an hourly basis and billed directly to you each month, along with a detailed statement of how the hours were spent. Some of our custom-curated services are charged as a flat fee. All Final Payments are due 30 days prior to your wedding/event. Monthly statements do not apply to Day-Of Coordination Packages.
Will I have a wedding/event planner or coordinator at my wedding/event?
Each event will be serviced by a minimum of a two-member team. One of them will be a wedding/event planner or coordinator. Teams are carefully selected and assigned to a given event based on that event’s logistics, guest size, and the type of services booked. The team assigned to your wedding/event will only service your wedding/event. You will have our team’s full attention, energy, and time.
Why should I hire a planner?
If you aspire to achieve your wedding vision with your nerves and sanity intact, a professional wedding planner with a keen eye for design and detail is the wisest investment you can make! Here’s why:
Knowledge and experience: When you hire a professional planner, you are hiring experience, knowledge, and refined talent.
Savings of time and money: A professional planner is truly a worthwhile investment; one that will save you precious time and money.
Bringing your vision to life: A great planner will loyally protect the distinct vision you have developed for your wedding, ensuring the details and the big picture never deviate from your wishes.
Connections: Experienced planners have access to a large network of tested and proven wedding vendors.
Your sanity: Peace of mind before and during your wedding day is priceless. On average, wedding planning conducted by nonprofessionals takes between 250 to 500 hours to complete – hours that would be better spent making sweet memories with your spouse-to-be.
When and how do we start working with you?
We will begin your planning and/or designing process as soon as we receive your signed contract and non-refundable retainer. Once your day is locked in for your event, the assigned team members will be exclusively blocked for the entire duration of your event.
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